News
New Contact Details - November 2020
Due to an internal re-organistion, our contact details have changed, but existing details will continue to function for the time being. Please visit the contact us page - link above
General Data Protection Regulation (GDPR)
One of the biggest changes to UK data privacy law comes in to effect on 25 May 2018.
At ESRTP we need to store the personal information provided by our customers when they initially register with us in order to provide the transport services they require This applies to the following services:
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Reigate & Banstead Travel Club
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Mole Valley Buses 4U - Demand Responsive Service
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Sevenoaks Buses 4U - Bus 422
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Tandridge Buses 4U - Demand Responsive Service
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North Tandridge Voluntary Car Service
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North Tandridge Dial-a-Ride
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Westway Centre Transport
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Oxted & St Mary's School Transport
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Kent Wheels 2 Work Moped Loan Scheme
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Surrey Wheels 2 Work Moped Loan Scheme
The General Data Protection Regulation, known as GDPR, is a positive step towards our customers having more control over how their data is used and how they're contacted. The changes will also better protect personal data.
We want our customers to know exactly how our services work and why we need their registration details. We will never share data with any other organisations or individuals and are committed to keeping data safe and secure. We take customer data privacy seriously, as we always have. ESRTP customers who would like to receive a copy of the personal data that we have may contact us to request this at any time.
Our ESRTP customers may choose how they would like to receive information
and updates from us. When contacting us in the coming months we may also ask
for such preferences. Customers can unsubscribe or opt out at any time
by contacting us by phone, email, post or text.
Tandridge Community Transport One Stop Shop
ESRTP recently
launched a Community Transport advice line.The advice line is operated Monday
to Friday 8:30am to 5:30pm weekdays.The dedicated phone number is 01883
701270
It is a single phone number for residents requiring community transport services
across Tandridge.The dedicated staff member can provide advice on the most
appropriate form of transport and either book residents on the services currently
managed by ESRTP or signpost residents onto the relevant service.
For further information, the One Stop Shop also has its own website at: www.tandridgecommunitytransport.org
Kent Wheels 2 Work - New Website
A new website has been created for the moped loan sheme in Kent. Please click the logo:
The scheme in Surrey has now closed, but some mopeds are still available. For more details please contact us.
Page last updated 9 December 2021
